- Define your liquor cost. Restaurants calculate liquor costs many different ways - some include juices, garnishes, and Red Bull while others only account for beer, wine, and liquor. After you’ve defined what contributes to the cost of liquor, determine where you make the most profit, and where you are losing money. A helpful tool is the BCG matrix.
- Educate your staff. Train your staff and give them the confidence they need to sell specialty drinks, wine, and beer. If your servers and bartenders can make a guest familiar with the taste of a new cocktail or type of wine, the guest will be more likely to venture out of their comfort zone and try something new. Your staff should be using the menu as a jumping - off point, and play off the descriptors in the menu. Remember, these descriptions should use words to paint a picture and engage the senses.
- Promote. Make it easy for guests to see what special drinks you offer. Instead of having a separate drink menu available upon request, use table tents and other visual aids to promote your money-makers. Force people to see your unique concoctions. If you are supporting a cause, create a specialty drink to create awareness and promote your brand. Ling and Louie’s in Scottsdale created a Second Base Cooler in honor of Breast Cancer Awareness Month. Along with a very cool t-shirt and menu this drink showed off their mad mixology skills, and shows how their very “not boring” brand uniquely supported a wonderful cause.
Another way to promote your yummy drinks is through social media. Post pictures, and see what people like and dislike. A photo of a happy hour margarita might just be what you need to get that extra business on Friday afternoons. You can also use social media to give guests a behind-the-scenes look into how drinks are made. Kai Restaurant at The Sheraton Wild Horse Pass Resort & Spa has a special section on their Facebook page: KAI-Tails – From our Mixologist where they describe each new cocktail and how locally sourced ingredients creatively blend with choice spirits.
4. Placement and organization. “The menu is the heart of the restaurant. It embodies the restaurant’s demographics, concept, physical factors and personality,” (from this blog on menu design). Use your menu to create an experience with your guest before they even sip on your drinks. Incorporating tactile elements in menu design for a sensory appeal can help give guests a sense of the cocktails also.
Any tips or tricks you’d like to share?