The delight is in the details
WE SWEAT THE SMALL STUFF SO YOU CAN STAY FOCUSED ON YOUR BUSINESS
DOES THIS SOUND FAMILIAR?
You’re trying to locate your logo file to send to an advertiser—only to find that you have 5 slightly-different versions of the same logo.
Or maybe your competitors have a new website, suddenly your own is feeling a bit…shabby.
Your brand defines how your customers perceive you. And if your website, marketing materials, and social media is out of sync, your customers will notice.
That’s why we pay attention to the details. By pairing strong design work with thoughtful implementation, we’re able to help brands show up as professionals, connect with customers, and close deals!
MEET TANYA
Founder, Tanya Gagnon, started out in an unlikely corner of the design world, designing interiors for brands like Starbucks, Chase Bank, and Disney. Throughout that time and through later experiences in the event and luxury travel industries, she’s been focused on one thing: Creating powerful moments of connection with the customer by engaging the senses—even online.
Today, that focus on multi-sensory experience is the backbone of Miss Details. We believe that your brand can be an experience, whether it’s expressed through the feel of the paper in your brochure or the colors on your website.
Our scalable team of highly skilled designers, copywriters, and marketers help bring your project to life. Since 2004, we’ve helped several hundred brands both launch onto the scene and grow their customer bases – and we’re excited to put that experience to work for you.
WHY WORK WITH MISS DETAILS?
WE GET YOU
Clients tell us all the time how well we’ve captured their brand. Our deep discovery processes and careful listening, ensure we’re able to create assets that feel right.
YOU CAN RELY ON OUR EXPERIENCE
We’ve been in business since 2004, implementing design and strategy for brands across the country. Whether you need to stand out from your competitors or you need to build a deeper connection with your audience, we can help.
YOU’LL ALWAYS KNOW WHAT’S GOING ON WITH YOUR PROJECT
We marry left brain and right brain to ensure your creative project is delivered on schedule and on scope—and we’ll keep you updated every step of the way.
Our Core Values
- Elevate Others: Miss Details always wants the best for our clients and audience. If we can teach or help, we will! Every step forward, no matter how small, can make a major difference.
- Make a Memory: Miss Details’ knowledge of the science of design drives us to create strong memories through branding and marketing. We believe in combining empathy, creativity, and reasoning to make thoughtful design decisions that strategically connect with consumers on an emotional level.
- Details Matter: We’re called “Miss Details” for a reason. Even the smallest details make all the difference when it comes to brand-driven marketing. Details add depth to both our designs and to the meaning of everything we do.
- Follow the Science: Miss Details’ guidance and experience is always backed by science and research. We want to understand why audiences react to specific marketing and branding messages and strategies in different ways.
- Find a Balance: Miss Details strikes a balance between business and creativity, intuition and intellect, and emotion and logic. We have the ability to simultaneously think big and see an overall vision for the future, while staying grounded in present realities.
- Give Back: Miss Details donates 10% of its profits to animal charities, and offers pro bono marketing services to Greyhound nonprofits in the Southwest. We also support other worthy causes and are firm believers in respect for all.
PLUS, A PORTION OF EVERY PROJECT GOES TO SUPPORT ANIMAL RESCUES ACROSS THE SOUTHWEST
We believe that our four-legged friends enrich our lives, inspire true joy, and embody unconditional love. When you invest in your brand through our work, you help us give abused, abandoned, and sick animals a chance at a better life.
DESIGN IS A BUSINESS DECISION
Design is a tool that should help you reach real-world business goals. That means every design decision we make is backed up with clear and solid reasoning.
We’re not flighty artists—we’re your trusted strategy team.
DESIGN SHOULD ENGAGE THE SENSES
We believe that small details can spark grand ideas. Your brand colors can evoke emotion. Your photography can tell a story. Even the patterns and textures in your designs can create a more tactile and memorable experience for your customers.
Our passion is creating memorable brand experiences that engage your customers’ senses in a way that isn’t purely visual. Because when we can engage their senses, we can build a deeper connection—and drive them to take action.
DESIGN IS MOST EFFECTIVE WHEN IT’S CONNECTING YOUR BRAND TO YOUR CUSTOMERS’ HEARTS
We’ve seen that when a company is willing to show up authentically in their branding, they’re able to build deeper trust with the customers—and employees. Great branding isn’t just about a cohesive look and feel. It’s also about creating an identity that is uniquely yours, and that represents the core of who you are as a business. Because authentic communication is what makes your customers’ hearts skip a beat.